Job Vacancies

Job title – Performance and Compliance Manager

Contract – Permanent | Full Time - 35 hours per week (flexi time)

Salary - £40,107 - £43,955 p.a. inclusive of essential car user allowance (starting salary dependent on skills & experience)

 

Are you passionate about driving safety, improving performance, and ensuring high‑quality service delivery?

 

Do you thrive in a role where every day brings a new challenge and the opportunity to make a real impact?

 

If this sounds like you, this could be the perfect role for you.

 

About us…

 

We are a small, not-for-profit, community-based housing association with just over 440 homes, most of which are in Sefton.

 

We are a pro-active and financially stable organisation providing a variety of general needs and supported housing. We pride ourselves on being a dynamic team who make a difference and provide excellent customer service to our tenants and stakeholders

 

We are a small team, and you can expect variety in the role and close working relationships with colleagues and Board members. You will also have opportunities to influence policy and delivery service.

 

As an equal opportunities’ employer, we value diversity and strive to achieve dignity at work.

 

About you…

 

We’re looking for an experienced Performance and Compliance and Manager to play a pivotal role in strengthening our organisation’s approach to Health & Safety, Property Safety Compliance, IT & Business Systems, Performance Reporting, and Business Assurance.

 

Reporting directly to our Head of Assets & Maintenance, you’ll be a key source of insight, assurance, and continuous improvement, ensuring we meet our statutory and regulatory responsibilities while delivering excellent services to tenants and colleagues.

 

This is a varied, hands‑on role where you’ll be working across teams, engaging with contractors, supporting system improvements, and providing high‑quality reporting to Senior Leadership and the Board.

 

 And the benefits of working for CHA…

 

  • 35-hour week based on flexi time (Mon – Fri)
  • Core hours 10:00am to 12:00pm / 2:00pm to 4:00pm
  • Flexible hours 8:00am to 10:00am, 12:00pm to 2:00pm and 4:00pm to 6:00pm
  • Opportunities for hybrid working, subject to agreement.
  • 25 days annual leave (excl. statutory holidays) rising to 27 days after 2 years’ service and 30 days after 5 years’ service.
  • Social Housing DC Pension Scheme (with 8% employer contribution)
  • 3 x Salary life assurance cover for DC Pension Scheme members
  • Employee Assistance Programme
  • Health and wellbeing fund
  • Employer and employee carers pledge scheme
  • Ongoing commitment to training and professional development
  • Annual staff away day
  • Social events
  • Offices located near local high street with excellent transport links
  • Free secure car park available for all staff


Applications are accepted by completion of a CV and cover letter outlining how your skills and knowledge meet the person specification.

 

Application through agencies will not be accepted.


For an informal conversation about this position please contact Cathy Biggs, Chief Operating Officer.


Application packs for this position are available to download here:


Job description and person specification
Benefits of working for CHA
Application form
Equality & diversity monitoring form
CHA Values Statement


Applications should be sent to HR@crosby-ha.org.uk.


Closing Date – Friday 17th April 2026, 4pm

Shortlisting – w/c Monday 20th April 2026

Interviews – Wednesday 29th April 2026

* These dates could be subject to change.

 

This vacancy may close early if we receive a high volume of quality applications, so we encourage you to apply as soon as possible.