Our Community

Working closely with our community is central to our success. By listening to our customers and involving them in the way we shape and deliver our services, we can better understand what matters most and respond to local needs. This helps us to improve the quality of our homes and services, build trust, and create stronger, more connected neighbourhoods.

We believe that meaningful engagement leads to better decisions, more effective services, and positive outcomes for our customers. By working together, we can continue to grow as an organisation while supporting safe, inclusive and thriving communities.

Poets Streets Partnership

Crosby Housing Association is working in partnership with other local housing associations and Sefton Council to improve the Poets Streets area.

Together, we are focused on enhancing the experience of living in the neighbourhood by improving the local environment, providing warm and energy‑efficient homes, and strengthening trust and a sense of belonging within the community. By working collaboratively with partners and residents, we aim to deliver lasting improvements and support the long‑term regeneration of the area.